Not Alone in It

At a private residence in El Pajaro, a home cook uses an AGENT CHAT entity to navigate recipe uncertainty — and what she describes as different isn't the food.

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tags:

• dependency
  • trust
  • domestic
  • unexpected-benefit

Ambitious Machine

At an insurance back office, two adjacent terminals produce different quantities of output for the same class of request — and only one clerk has built a workaround.

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tags:

• adaptation
  • legibility
  • workplace
  • workaround

No Record of Asking

At the local library research wing, a three-year genealogical researcher uses an AGENT CHAT terminal for questions he won't bring to the reference desk — and the reason has nothing to do with the answers.

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tags:

• communication
  • trust
  • civic
  • unexpected-benefit